Support

We're here to help, before, during and after your exam

Whether you're a candidate, evaluator or administrator, our support team is ready to help you resolve issues quickly.

Live Chat

Chat with our support team for quick answers during business hours.

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Email Support

Send us the details of your issue and we’ll respond within 24 hours.

contact@siancesoftware.com

Phone Support

Priority institutions get a dedicated support line for urgent exam-day issues.

+91 33358 33552

Exam-Day Helpdesk

A dedicated escalation desk active during every live examination window.

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Support & Clarity

Frequently asked questions

Everything you need to know about our online examination & evaluation platform.

An online examination software allows academic institutes to plan and execute online assessments. This software has built-in features for grading schemes, candidate and evaluator slotting, AI-assisted invigilation mechanisms, and automated evaluation result declaration mechanisms. It replicates the entire offline physical examination process with greater ease and efficiency, making it a seamless exercise for evaluators and students.
Benefits include seamless and easy examination setup, diverse question paper formats, effortless candidate slotting for administrators, smooth coordination with test-takers using customized calendar invites, scalability for growing examination needs, and automated grading of MCQs.
Features include AI-assisted proctoring that detects instances of cheating in real-time, flexible scheduling for accessibility, comprehensive reporting generating detailed performance reports, secure browser environment preventing unauthorized access, user-friendly interface for easy navigation, and real-time monitoring by trained proctors.
Online exam software replicates a physical, center-based examination with the difference that every aspect is monitored remotely via a platform. It can be managed from anywhere, eliminating the challenges associated with physical examinations. It constitutes every feature required to plan, host, and evaluate examinations online, enabling educators to save significant time and financial resources.
Online examination solutions are suitable for educational institutions, professional certification bodies, corporate training programs, recruitment agencies, skill development centers, government agencies, and tutoring centers. Any organization that needs a flexible, efficient, and secure platform to conduct exams can benefit, especially those with large student pools or remote participants.

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